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CPPDSM4005A Establish and build client:agency relationships


This course is suitable as a mandatory CPD course for ACT agents.

This course is prescribed as a licensing course unit for most jurisdictions in Australia.

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CPPDSM4005A Establish and build client:agency relationships is one of the topics available for ACT CPD.

This unit sets out some key strategies that can be adopted to ensure this cornerstone of good practice in the property sector can be easily and readily put in place.

The connections between a client and the agency are vitally important to the creation of an ongoing relationship – not just during the life of a particular transaction, but as a sound base for the ongoing relationship for repeat and referral business activity.

This ‘unit of competence’ (CPPDSM4005A Establish and build client:agency relationships) forms part of the licensing requirements in many States and Territories of Australia.

N.B. Potential “learners” for this unit from NSW are not able to use it towards the NSW real estate agent license qualification unless you were registered with MRT Training prior to 23rd March, 2020. 

CPPDSM4005A Establish and build client:agency relationships is able to be used by ACT Real Estate agents to meet the mandatory ACT CPD requirements, and for licensing purposes.

It is estimated that an “average learner” will take between 4-6 hours to complete this program.

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